HOW IT WORKS
Loyalty Made Simple

Purchase Eligible HL Assurance Policies
Coverage across travel, home, maid, motor, personal accident and critical illness.

Membership Made Simple
Your membership tier is automatically assigned when you purchase an eligible policy – no registration needed.

Enjoy Exclusive Privileges
Unlock exclusive member rewards, birthday treats and privileges throughout the year.

Elevate Your Tier
Renew or expand your protection to progress towards our highest tier, Diamond.
MEMBERSHIP TIERS
The More You Protect,
The More You UnlockÂ
Three distinct levels of curated privileges designed for your peace of mind.
HL Aspire
Your journey starts here.

You’ll enjoy:
- ✓Welcome rewards
- ✓Birthday celebratory treats
- ✓Member-only promotions
HL Platinum
More protection. More rewards.

Everything in Aspire, plus:
- ✓Higher-value rewards
- ✓Curated lifestyle partner offers
- ✓Enhanced referral rewards
HL Diamond
Our highest level of distinction and bespoke care.

Everything in Platinum, plus:
- ✓Premium bespoke lifestyle rewards
- ✓VIP member privileges
- ✓Exclusive campaigns
MEMBERSHIP BENEFITS
Every More With HL Rewards+

Exclusive Lifestyle Rewards
Enjoy promotional vouchers, gifts and special lifestyle rewards throughout the year.

Birthday Treats
Celebrate your birthday with a special member reward.

Member-only Offers
Enjoy special offers available solely to HL Rewards+ members.

Referral Rewards
Invite your family and friends to enjoy HL Assurance and receive bonus rewards.

Lifestyle Privileges
Enjoy exclusive offers from our merchant partners.
YOUR DIGITAL MEMBERSHIP
Your Membership Travels With You

Access your membership anytime, anywhere through the HL Assurance Web Portal or Mobile App
- ✓ Current membership tier
- ✓ Available rewards
- ✓ Reward wallet
- ✓ Exclusive offers
- ✓ Referral rewards
FREQUENTLY ASKED QUESTIONS
Everything You Need To Know
HL Rewards+ is HL Assurance’s customer loyalty programme that recognises and rewards eligible customers for their continued trust and support. Enjoy exclusive member benefits, rewards and offers based on your membership tier.
There’s nothing you need to do. Eligible HL Assurance customers will be automatically enrolled into the programme and assigned a membership tier. HL Rewards+ is complimentary.
Your membership tier is based on your eligible policies and/or qualifying premium with HL Assurance. Your tier may be reviewed periodically based on your policy portfolio and programme eligibility requirements.
Log in to the Customer Portal to view your current membership tier, available rewards and membership benefits.
Benefits vary by membership tier and may include member promotions, birthday rewards, lifestyle partner offers and exclusive member privileges. Benefits may change from time to time.
Yes. Your membership tier may be upgraded or adjusted if your eligible policies or qualifying criteria change. Benefits may change from time to time.
Some rewards may have an expiry date. Please refer to the individual reward details in your Rewards Wallet for the applicable redemption period.
For full details on programme eligibility, membership tiers, rewards, benefits and other conditions, please refer to the HL Rewards+ Terms & Conditions.
