HOW IT WORKS

Loyalty Made Simple

loyalty_howitworks_icon1

Purchase Eligible HL Assurance Policies

Coverage across travel, home, maid, motor, personal accident and critical illness.

loyalty_howitworks_icon2

Membership Made Simple

Your membership tier is automatically assigned when you purchase an eligible policy – no registration needed.

loyalty_howitworks_icon3

Enjoy Exclusive Privileges

Unlock exclusive member rewards, birthday treats and privileges throughout the year.

loyalty_howitworks_icon4

Elevate Your Tier

Renew or expand your protection to progress towards our highest tier, Diamond.

MEMBERSHIP TIERS

The More You Protect,
The More You Unlock 

Three distinct levels of curated privileges designed for your peace of mind.

HL Aspire

Your journey starts here.

You’ll enjoy:

  • ✓Welcome rewards
  • ✓Birthday celebratory treats
  • ✓Member-only promotions

HL Platinum

More protection. More rewards.

Everything in Aspire, plus:

  • ✓Higher-value rewards
  • ✓Curated lifestyle partner offers
  • ✓Enhanced referral rewards
HIGHEST TIER

HL Diamond

Our highest level of distinction and bespoke care.

Everything in Platinum, plus:

  • ✓Premium bespoke lifestyle rewards
  • ✓VIP member privileges
  • ✓Exclusive campaigns

MEMBERSHIP BENEFITS

Every More With HL Rewards+

benefit_icon1

Exclusive Lifestyle Rewards

Enjoy promotional vouchers, gifts and special lifestyle rewards throughout the year.

benefit_icon2

Birthday Treats

Celebrate your birthday with a special member reward.

benefit_icon3

Member-only Offers

Enjoy special offers available solely to HL Rewards+ members.

benefit_icon4

Referral Rewards

Invite your family and friends to enjoy HL Assurance and receive bonus rewards.

benefit_icon5

Lifestyle Privileges

Enjoy exclusive offers from our merchant partners.

YOUR DIGITAL MEMBERSHIP

Your Membership Travels With You

Phone-updated

Access your membership anytime, anywhere through the HL Assurance Web Portal or Mobile App

  • ✓ Current membership tier
  • ✓ Available rewards
  • ✓ Reward wallet
  • ✓ Exclusive offers
  • ✓ Referral rewards

FREQUENTLY ASKED QUESTIONS

Everything You Need To Know

HL Rewards+ is HL Assurance’s customer loyalty programme that recognises and rewards eligible customers for their continued trust and support. Enjoy exclusive member benefits, rewards and offers based on your membership tier.

There’s nothing you need to do. Eligible HL Assurance customers will be automatically enrolled into the programme and assigned a membership tier. HL Rewards+ is complimentary.

Your membership tier is based on your eligible policies and/or qualifying premium with HL Assurance. Your tier may be reviewed periodically based on your policy portfolio and programme eligibility requirements.

Log in to the Customer Portal to view your current membership tier, available rewards and membership benefits.

Benefits vary by membership tier and may include member promotions, birthday rewards, lifestyle partner offers and exclusive member privileges. Benefits may change from time to time.

Yes. Your membership tier may be upgraded or adjusted if your eligible policies or qualifying criteria change. Benefits may change from time to time.

Some rewards may have an expiry date. Please refer to the individual reward details in your Rewards Wallet for the applicable redemption period.

For full details on programme eligibility, membership tiers, rewards, benefits and other conditions, please refer to the HL Rewards+ Terms & Conditions.