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HOW IT WORKS

Loyalty made simple.

Purchase eligible HL Assurance policies.

Coverage across travel, home, maid, motor, personal accident and critical illness.

Automatic tier assignment.

Automatically assign membership tier based on your eligible protection with us.

Enjoy exclusive privileges.

Unlock exclusive member rewards, birthday treats and privileges throughout the year.

Elevate your tier.

Renew or expand your protection to progress towards our highest tier, Diamond.

Membership Tiers

HL Rewards+ recognises your loyalty through three membership tiers.

Each tier unlocks a wider range of rewards and exclusive privileges.

HL ASPIRE

Your journey starts here.

Welcome to HL Rewards+.

As an Aspire member, you'll begin enjoying exclusive member rewards while building towards even greater benefits.

You'll enjoy:

✓ Welcome rewards
✓ Birthday rewards
✓ Member-only promotions
✓ Access to exclusive campaigns
✓ Tier progress tracking

HL PLATINUM

More protection. More rewards.

As your protection grows, so do your rewards. Platinum members enjoy enhanced privileges designed to thank you for your continued trust.

Everything in Aspire, plus:

✓ Higher-value rewards
✓ Annual appreciation rewards
✓ Lifestyle partner offers
✓ Enhanced referral rewards
✓ Priority promotional offers

HL DIAMOND

Our highest level of membership.

Reserved for our most loyal customers. Diamond membership gives you access to our most exclusive experiences and premium rewards.

Everything in Platinum, plus:

✓ Premium lifestyle rewards
✓ VIP member privileges
✓ Exclusive campaigns
✓ Priority servicing
✓ Invitation-only experiences

MEMBERSHIP BENEFITS

Every more with HL Rewards+.

Exclusive Lifestyle Rewards

Enjoy promotional vouchers, gifts and special lifestyle rewards throughout the year.

Birthday Treats

Celebrate your birthday with a special member reward.

Member-only Offers

Enjoy special offers available solely to HL Rewards+ members.

Referral Rewards

Invite your family and friends to enjoy HL Assurance and receive bonus rewards.

Lifestyle Privileges

Enjoy exclusive offers from our merchant partners.

YOUR DIGITAL MEMBERSHIP

Your Membership Travels With You.

Access your membership anytime, anywhere through the HL Assurance Web Portal or Mobile App

✓ Current membership tier
✓ Available rewards
✓ Reward wallet
✓ Exclusive offers
✓ Referral rewards

Download the App

Your Membership Travels With You

Access your membership anytime through:

Customer Portal
HL Assurance Mobile App

View your:

✓ Current membership tier
✓ Available rewards
✓ Reward wallet
✓ Tier progress
✓ Renewal status
✓ Referral rewards
✓ Exclusive offers

Download the App

Frequently Asked Questions (FAQs)

What is HL Rewards+?

HL Rewards+ is HL Assurance’s customer loyalty programme that recognises and rewards eligible customers for their continued trust and support. As you purchase and maintain eligible insurance policies, you can enjoy exclusive member benefits, rewards, and offers.

How do I join HL Rewards+?

There’s nothing you need to do.

If you own eligible HL Assurance policies, you’ll automatically be enrolled into the programme and assigned a membership tier.

Is there a membership fee?

No.

HL Rewards+ is complimentary for eligible HL Assurance customers.

How do I know which membership tier I'm in?

Simply log in to your Customer Portal or the HL Assurance Mobile App to view your current membership tier, available rewards, and membership benefits.

How are membership tiers determined?

Your membership tier is based on your eligible policies and/or qualifying premium with HL Assurance. Your tier may be reviewed periodically based on your policy portfolio and programme eligibility requirements.