Be protected from COVID-19 with the new travel insurance in Singapore – COVIDSafe Travel Protect360! Not only will you be covered for Overseas Medical Expenses and Trip Cancellation due to COVID-19, but we are also now rewarding you with No Claim Discount. *Terms apply.
Please refer to below Single Trip Travel Insurance Promotion Terms and Conditions for more redemption details.
Travelling more than twice in a year? Get our annual multi-trip insurance policy and additional travel perks at just $0.63 / day. This could be a better value than buying single trip insurance for each holiday! *Terms apply.
Please refer to below Annual Multi Trip Travel Insurance Promotion Terms and Conditions for details.
Packed with enhanced benefits to give you peace of mind, COVIDSafe Travel Protect360 is the best travel insurance in town.
*NEW FEATURE* Making your vacation safe even during a pandemic
Get a peace of mind when you are travelling during the pandemic with our new COVID-19 benefits for Travel Protect360! Even if you require medical assistance or trip cancellation due to COVID-19, you can be assured that you are well covered!
Get Rewarded for Safe Travels
We want to celebrate your safe travels with you! If you do not make any claims from your travel insurance, you get additional up to 10% off your next travel insurance purchase on top of our promotions.
Be protected with comprehensive Travel Inconvenience cover
No traveller will wish for travel cancellations and travel interruptions and we are here to protect you from these inconveniences! No matter if it is the loss of baggage or insolvency of travel agencies, be assured that you are well protected!
Packed with enhanced benefits to give you peace of mind, COVIDSafe Travel Protect360 is the best travel insurance in town.
With regional alarm centres available 24/7, you can travel with a peace of mind knowing support is #OneClickAway. Connect with EMA Global via your communication method-of-choice: Click here to find out more.
Traveling during the pandemic can be stressful, not knowing if your plans give you a proper coverage. With our enhanced COVIDSafe Travel Protect360, you can travel knowing that you are covered up to $200,000 in overseas medical expenses incurred due to COVID-19.
Be reimbursed with up to $1,500 even when you are quarantined overseas.
If you do not make any claims from your travel insurance, you get up to 10% off your next travel insurance purchase, stacked on top of our promotions.
If you have to make changes to your trip due to the COVID-19 pandemic, COVIDSafe Travel Protect360 allows you to make adjustments to your policies. When your family is protected by COVIDSafe Travel Protect360, we are happy to make adjustments even when the trip needs to be cancelled because of one person in the family.
Be it loss of baggage or insolvency of travel agencies, our COVIDSafe Travel Protect360 ensures that you are well protected from travel cancellations, travel interruptions and other inconveniences!
With our enhanced travel insurance, you can now be ready for all your adventures and travel with peace of mind.
COVIDSafe Travel Protect360 insurance provides the comprehensive travel insurance coverage you need for your holiday.
COVID-19 Cover
Overseas Medical Expenses
Travel No Claims
Discount
Extensive Travel
Inconvenience Benefits
Get up to $30 voucher when you sign up for COVIDSAFE Travel Protect360 and pay with HL Bank Debit Card.
Customer Review by Lee Meng Tong
Thank you so much for your efforts in processing and finalising my travel claims. My wife and I are very appreciative of the care and excellent service provided by you and your staff. Rest assured that HL Assurance would be our preferred insurance for all our travels.
Customer Review by Jack Wong
For my annual travel insurance, I always go with HLAS, their price is most reasonable with good enough coverage and the claim process is hassle-free. I always recommend my friends and colleagues to them.
Customer Review by H L
What professionalism! Prompt and excellent service for travel insurance as well as car insurance. I had immediate attention and was certainly impressed! 😀👌🏻
Customer Review by Rasidah Maya
We get our travel insurance regularly from HL Assurance. Seamlessly easy and convenient online purchase. Thank you Jerry He for assisting me with the changes I needed and the advice given for my queries.
Customer Review by Choon Xiang
I am really inspired with HLAS travel NCD. You get rewarded for Safe Travels which everyone wishes. No doubt is your good choice for travel insurance.
Note: Swipe left or right to view the full table on your mobile screen.
| COVIDSafe Travel Protect360 Single Trip | COVIDSafe Travel Protect360 Annual Plan | ||
| Qualifying Plan Types | Basic / Enhanced / Superior | Basic / Enhanced / Superior | |
| No Claim Discount | 1st purchase with no claims 30 days after policy end date | Additional 5% for next COVIDSafe Travel Protect360 Single Trip purchase. | Additional 10% for next COVIDSafe Travel Protect360 Annual Plan renewal |
| Subsequent purchase with no claims 30 days after policy end date. | Additional 10% for next COVIDSafe Travel Protect360 Single Trip purchase. | ||
| Plan Type | Minimum Premium charged to HL Bank Debit Card (excl GST) | Gift | Number of transactions |
| Single Trip | S$60 and above | $10 Grab Evoucher | First 200 transactions |
| Annual Unlimited | S$350 and above | $30 Grab Evoucher | First 200 transactions |
Note: Swipe left or right to view the full table on your mobile screen.
| Coverage ( represents the new and improved benefits ) | Basic No COVID Coverage | Enhanced | Superior Popular | Premier |
| Medical And Other Expenses | ||||
| Overseas Medical Expenses | ||||
| Adult (age 70 years and below) | 150,000 | 250,000 | 500,000 | 750,000 |
| Adult (age above 70 years) | 50,000 | 50,000 | 100,000 | 100,000 |
| Child | 100,000 | 100,000 | 100,000 | 100,000 |
| Medical Expenses in Singapore | ||||
| Adult (age 70 years and below) | 10,000 | 15,000 | 20,000 | 25,000 |
| Adult (age above 70 years) | 1,000 | 1,500 | 2,500 | 5,000 |
| Child | 1,000 | 1,500 | 2,500 | 5,000 |
| Compassionate Visit | 3,000 | 5,000 | 10,000 | 15,000 |
| Repatriation of Mortal Remains | Unlimited | Unlimited | Unlimited | Unlimited |
| Overseas Funeral Expenses | 1,000 | 1,500 | 2,000 | 2,500 |
| Return of Minor Children | 3,000 | 5,000 | 8,000 | 10,000 |
| Emergency Medical Evacuation | Unlimited | Unlimited | Unlimited | Unlimited |
| Overseas Hospital Cash Benefit (S$200 for every 24 hours) | 10,000 | 15,000 | 20,000 | 25,000 |
| Hospital Cash Benefit in Singapore (S$200 for every 24 hours) | 600 | 1,000 | 1,600 | 2,000 |
| Personal Accident | ||||
| Accidental Death & Permanent Disablement | ||||
| Adult (age 70 years and below) | 200,000 | 250,000 | 300,000 | 350,000 |
| Adult (age above 70 years) | 50,000 | 50,000 | 50,000 | 50,000 |
| Child | 50,000 | 50,000 | 50,000 | 50,000 |
| Credit Card Outstanding Balance | 1,000 | 1,500 | 2,000 | 2,500 |
| Cash Relief for Death due to Accident | 3,000 | 4,000 | 5,000 | 6,000 |
| Child Education Grant | NA | 50,000 | 50,000 | 50,000 |
| Benefit per Child | NA | 5,000 | 5,000 | 5,000 |
| Travel Inconvenience | ||||
| Loss of Baggage and Personal Effects | 3,000 | 5,000 | 7,000 | 8,000 |
| Personal Money | 250 | 250 | 500 | 500 |
| Personal Documents | 2,000 | 3,000 | 4,000 | 5,000 |
| Emergency Phone Charges | 100 | 100 | 100 | 100 |
| Delayed Baggage (S$100 for every 6 hours) | 800 | 1,000 | 1,200 | 1,500 |
| Trip Cancellation | 5,000 | 7,000 | 12,000 | 15,000 |
| Trip Curtailment | 3,000 | 5,000 | 8,000 | 10,000 |
| Travel Delay (S$100 for every 6 hours) | 1,000 | 1,000 | 1,000 | 1,000 |
| Travel Postponement | 500 | 1,000 | 1,500 | 2,000 |
| Travel Misconnections (S$100 for every 6 hours) | 200 | 200 | 200 | 200 |
| Trip Disruption | 500 | 1,000 | 2,000 | 3,000 |
| Flight Overbooked (S$100 for every 6 hours) | 100 | 100 | 100 | 100 |
| Flight Diversion (S$100 for every 6 hours) | 1,000 | 1,000 | 1,000 | 1,000 |
| Hijack of Common Carrier (S$100 for every 6 hours) | 500 | 1,000 | 2,000 | 3,000 |
| Kidnap & Hostage (S$500 for every 6 hours) | NA | 2,500 | 5,000 | 7,500 |
| Insolvency of Travel Agency | NA | 1,000 | 2,000 | 3,000 |
| Liability | ||||
| Personal Liability | 500,000 | 500,000 | 1,000,000 | 1,000,000 |
| Lifestyle | ||||
| Loss of Home Contents due to Burglary | 1,000 | 1,500 | 2,000 | 2,500 |
| Golfing "Hole in One" | 150 | 250 | 350 | 450 |
| Credit Card Protection | NA | 600 | 1,000 | 1,500 |
| Rental Car Excess | 500 | 750 | 1,000 | 1,250 |
| Enhanced Medical Benefits (for COVID-19) | ||||
| Overseas Medical Expenses due to COVID-19 | ||||
| Adult (age 70 years and below) | NA | 50,000 | 150,000 | 200,000 |
| Adult (age above 70 years) | NA | 25,000 | 75,000 | 150,000 |
| Child | NA | 50,000 | 150,000 | 200,000 |
| Overseas Hospital Cash Benefit due to COVID-19 ($100 for every 24 hours) | NA | 1,000 | 2,000 | 3,000 |
| Overseas Quarantine Allowance due to COVID-19 | NA | 500 | 1,000 | 1,500 |
| For every 24 hours | NA | 50 | 100 | 150 |
| Repatriation of Mortal Remains due to COVID-19 | NA | Unlimited | Unlimited | Unlimited |
| Emergency Medical Evacuation due to COVID-19 | NA | Unlimited | Unlimited | Unlimited |
| Enhanced Travel Inconvenience (for COVID-19) | ||||
| Trip Cancellation due to COVID-19 | NA | 1,000 | 2,000 | 3,000 |
| Trip Postponement due to COVID-19 | NA | 750 | 1,500 | 2,000 |
| Trip Curtailment due to COVID-19 | NA | 1,000 | 2,000 | 3,000 |
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact HL Assurance Pte. Ltd. or visit the GIA or SDIC websites ( www.gia.org.sg or www.sdic.org.sg).
A: Yes. We pay for the medical expenses, up to the Sub-limit, reasonably incurred by you in Singapore within 30 days after your return from the trip.
A: No. Our Travel Insurance Policy excludes all pre-existing medical conditions prior to the trip.
A: No. Our policy does not cover any pregnancy-related issues.
A: Yes. The Company will indemnify you up to the Benefits Payable under the Policy for the treatment seek within three (3) days after your return from the Journey where initial treatment for Bodily Injury or Sickness was not sought overseas, up to a maximum of thirty (30) days from the date of first treatment in Singapore.
A: Yes, dental treatment is covered (as a result of Bodily Injury only).
A: You will need to submit a claim within thirty (30) days upon returning to Singapore.
A: If your loss arises out of robbery, burglary or theft, you should report the loss to the local police within 24 hours after the loss / incident and obtain a written statement from the police to substantiate your claim.
A: One of the benefits of our travel insurance is the 24 hours Travel, Emergency Medical and Evacuation Assistance which provides for loss of travel documents and baggages, air tickets arrangements, emergency medical evacuation, referral services for interpreter / translator, legal, embassy, hospital admission and other medical facilities etc. These services are available 24/7 by calling our Hotline at (65) 6922 6009.
A: No. We do not cover you if you are travelling contrary to the advice of any Qualified Medical Practitioner or for the purpose of obtaining medical treatment.
A: The list of Healthway GP clinics can be found here. Special rates will apply for renewal customers only.
A: The list of Healthway Dental clinics can be found here. Special rates will apply for renewal customers only.
A: You can find out more about our Terms and Conditions for COVIDSafe Travel Protect360 here.
Please submit your claim to us with the original Claim form and supporting documents within 30 days upon returning from your trip.
Common documents for all Travel Insurance Claims:
We will contact you for any additional documents that may be required.
You may like to submit your claims online. Kindly note that it may take longer to process a claim if we require additional information or documents from you. For any claims enquiry, amendment of details or submission of supporting or original documents, please email our friendly claims officers at claims@hlas.com.sg with our acknowledgement reference number – MTC/YYYY/000000.
We will keep you updated on your claim by email. You can also call our hotline 69226003 to check on your claim.
Thank you for insuring with us.
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