With our improved Travel Protect360, not only will you enjoy comprehensive coverage, we are now rewarding you with Agoda Vouchers, No Claim Discount and Immediate Medical Claims.*
Please refer to below Single Trip Travel Insurance Promotion Terms and Conditions for more redemption details.
Travelling more than twice in a year? Get our annual multi-trip policy and additional travel perks at just $0.48 / day. This could be a better value than buying single trip insurance for each holiday!
Please refer to below Annual Multi Trip Travel Insurance Promotion Terms and Conditions for details.
More Reasons to stay protected with Travel Protect360 and why it’s the best travel insurance in Singapore.
Get Rewarded for Safe Travels
We want to celebrate your safe travels with you! If you do not make any claims from your travel insurance, you get additional up to 10% off your next travel insurance purchase on top of our promotions.
Enjoy Hassle-free Post-Journey Medical Claims
All you need to do is download the Medical App and flash your e-card at affiliated clinics for your post-journey medical consultation.
With Travel Protect360, you can be ready for all your adventures and travel with peace of mind.
Travel Protect360 provides the comprehensive coverage you may need for your holiday.
Travel No Claims
Discount
Immediate Post-Journey
Medical Claims Cover
High Medical
Overseas Benefit
Extensive Travel
Inconvenience Benefits
Customer Review by Lee Meng Tong
Thank you so much for your efforts in processing and finalising my travel claims. My wife and I are very appreciative of the care and excellent service provided by you and your staff. Rest assured that HL Assurance would be our preferred insurance for all our travels.
Customer Review by Elizabeth
I am surprised to receive such a heart warming email full of sincerity from you! It really shows that HL is a great organization with people like Jeffri and you, who’d go that extra mile to ensure your customers are happy and feeling valued by you! Good to know that my positive comments will be served as a motivational factor to your team!
Customer Review by Manjit Kour
Thank you so much for computing and finalising my travel claim. Your patience, politeness, ready assistance and kind understanding of my claim is much appreciated. I am glad that I renewed my annual cover earlier this year with HL Assurance.
Customer Review by Kimberly Sim
I appreciate the care and concern shown and the fact that I felt the sincerity of it all just over the phone, shows an amazing service from the heart. This empathy is not easy to come by and to have experienced it from each of you, I can’t say enough what a wonderful team you guys make.
Customer Review by Darren Wong
It is always a good experience of purchasing travel insurance with HL Assurance. This is my second claim with you all and the process is always swift. Customer service is always good, nice and prompt. That’s why for the passed 2 years and my upcoming trip, HL Assurance will always be my first choice.
Note: Swipe left or right to view the full table on your mobile screen.
| Travel Protect360 Single Trip | Travel Protect360 Annual Plan | ||
| Qualifying Plan Types | Basic / Enhanced / Superior | Basic / Enhanced / Superior | |
| No Claim Discount | 1st purchase with no claims 30 days after policy end date | Additional 5% for next Travel Protect360 Single Trip purchase. | Additional 10% for next Travel Protect360 Annual Plan renewal |
| Subsequent purchase with no claims 30 days after policy end date. | Additional 10% for next Travel Protect360 Single Trip purchase. | ||
Note: Swipe left or right to view the full table on your mobile screen.
| Travel Protect360 Single Trip | ||
| Qualifying Plan Types | Basic / Enhanced / Superior | |
| Free Gift(s) | 1 | $25 Off Hotel Booking Voucher |
| Travel Protect360 Annual Trip | ||
| Qualifying Plan Types | Basic / Enhanced / Superior | |
| Free Gift(s) | 1 | $25 & $50 Off Hotel Booking Voucher |
Note: Swipe left or right to view the full table on your mobile screen.
| Coverage ( represents the new and improved benefits ) | Basic | Enhanced Popular | Superior |
| Medical Expenses | |||
| Overseas Medical Expenses | |||
| Adult (age 70 years and below) | 150,000 | 250,000 | 500,000 |
| Adult (age above 70 years) | 50,000 | 50,000 | 100,000 |
| Child | 100,000 | 100,000 | 100,000 |
| Medical Expenses in Singapore | |||
| Adult (age 70 years and below) | 10,000 | 15,000 | 20,000 |
| Adult (age above 70 years) | 1,000 | 1,500 | 2,500 |
| Child | 1,000 | 1,500 | 2,500 |
| Compassionate Visit | 3,000 | 5,000 | 10,000 |
| Repatriation of Mortal Remains | Unlimited | Unlimited | Unlimited |
| Overseas Funeral Expenses | 1,000 | 1,500 | 2,000 |
| Return of Minor Children | 3,000 | 5,000 | 8,000 |
| Emergency Medical Evacuation | Unlimited | Unlimited | Unlimited |
| Overseas Hospital Cash Benefit (S$200 per 24 hours) | 10,000 | 15,000 | 20,000 |
| Hospital Cash Benefit in Singapore (S$200 per 24 hours) | 600 | 1,000 | 1,600 |
| Personal Accident | |||
| Accidental Death & Permanent Disablement | |||
| Adult (age 70 years and below) | 200,000 | 250,000 | 300,000 |
| Adult (age above 70 years) | 50,000 | 50,000 | 50,000 |
| Child | 50,000 | 50,000 | 50,000 |
| Credit Card Outstanding Balance | 1,000 | 1,500 | 2,000 |
| Cash Relief for Death due to Accident | 3,000 | 4,000 | 5,000 |
| Travel Inconvenience | |||
| Loss of Baggage and Personal Effects (S$500 for each article or pair or set of article) | 3,000 | 5,000 | 7,000 |
| Personal Money | 250 | 250 | 500 |
| Personal Documents | 2,000 | 3,000 | 4,000 |
| Emergency Phone Charges | 100 | 100 | 100 |
| Delayed Baggage (S$100 for every 6 hours) | 1,000 | 1,000 | 1,000 |
| Loss of Deposit or Cancellation of Trip | 5,000 | 7,000 | 12,000 |
| Trip Curtailment | 3,000 | 5,000 | 8,000 |
| Travel Delay (S$100 for every 6 hours) | 1,000 | 1,000 | 1,000 |
| Travel Postponement | 500 | 1,000 | 1,500 |
| Travel Misconnections (S$100 for every 6 hours) | 200 | 200 | 200 |
| Flight Overbooked (S$100 for every 6 hours) | 100 | 100 | 100 |
| Flight Diversion (S$100 for every 6 hours) | 1,000 | 1,000 | 1,000 |
| Insolvency of Travel Agency | 2,000 | 3,000 | 4,000 |
| Liability | |||
| Personal Liability | 500,000 | 500,000 | 1,000,000 |
| Lifestyle | |||
| Loss of Home Contents due to Burglary | 1,000 | 1,500 | 2,000 |
| Golfing "Hole in One" | 150 | 250 | 350 |
| Rental Car Excess | 500 | 750 | 1,000 |
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact HL Assurance Pte. Ltd. or visit the GIA or SDIC websites ( www.gia.org.sg or www.sdic.org.sg).
A: Yes. We pay for the medical expenses, up to the Sub-limit, reasonably incurred by you in Singapore within 30 days after your return from the trip.
A: No. Our Policy excludes all pre-existing medical conditions prior to the trip.
A: No. Our policy does not cover any pregnancy-related issues.
A: Yes. The Company will indemnify you up to the Benefits Payable under the Policy for the treatment seek within three (3) days after your return from the Journey where initial treatment for Bodily Injury or Sickness was not sought overseas, up to a maximum of thirty (30) days from the date of first treatment in Singapore.
A: Yes, dental treatment is covered (as a result of Bodily Injury only).
A: You will need to submit a claim within thirty (30) days upon returning to Singapore.
A: If your loss arises out of robbery, burglary or theft, you should report the loss to the local police within 24 hours after the loss / incident and obtain a written statement from the police to substantiate your claim.
A: One of the benefits of our travel insurance is the 24 hours Travel, Emergency Medical and Evacuation Assistance which provides for loss of travel documents and baggages, air tickets arrangements, emergency medical evacuation, referral services for interpreter / translator, legal, embassy, hospital admission and other medical facilities etc. These services are available 24/7 by calling our Hotline at (65) 6922 6009.
A: No. We do not cover you if you are travelling contrary to the advice of any Qualified Medical Practitioner or for the purpose of obtaining medical treatment.
A: You can find out more about our Terms and Conditions for Travel Protect360 here.
A: The list of Healthway GP clinics can be found here. Special rates will apply for renewal customers only.
A: The list of Healthway Dental clinics can be found here. Special rates will apply for renewal customers only.
Please submit your claim to us with the original Claim form and supporting documents within 30 days upon returning from your trip.
Common documents for all Travel Insurance Claims:
We will contact you for any additional documents that may be required.
You may like to submit your claims online. Kindly note that it may take longer to process a claim if we require additional information or documents from you. For any claims enquiry, amendment of details or submission of supporting or original documents, please email our friendly claims officers at claims@hlas.com.sg with our acknowledgement reference number – MTC/YYYY/000000.
We will keep you updated on your claim by email. You can also call our hotline 69226003 to check on your claim.
Thank you for insuring with us.
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