Reaching Out To You: HL Assurance Pte. Ltd. (“HLAS”) is a licensed general insurance company in Singapore, a subsidiary of Hong Leong Financial Group Berhad (“HLFG”) and a member of the Hong Leong Group.

Job Responsibilities:

Reporting to the Senior Team Leader/ Senior Relationship Officer, you shall be responsible to

  • Perform outbound sales calls to customers (existing and of affinitive partners) to promote, cross or upsell insurance needs, our products and services using telephone as the main medium of contact
  • Responsible for incoming pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management
  • Send product information and reply emails to customers professionally
  • Deliver an excellent level of customer service and develop relationships with customers to maximize sales potential, retention and renewal and to ensure total customers satisfaction
  • Ensure monthly KPIs (Call Performance and Sales Targets) are met and exceeded
  • Well versed in insurance products and services
  • Assist to handle incoming calls from the general line where necessary, e.g. insufficient manpower or high call volume

Job Requirements:

  • Minimum Diploma/ GCE ‘O’ level with at least 3 years of relevant work experience doing outbound sales preferably in call centre environment and general insurance industry
  • Possess General Insurance certifications (BCP, PGI and HI if applicable) and basic computing skills
  • Energetic, outgoing personality, customer and service oriented
  • Fast learner, able to work independently and as a team
  • Possess great initiative and positive working and learning attitude
  • Able to converse fluently in both English and Mandarin (to handle majority of our Chinese-speaking customers)
  • Excellent interpersonal and communication skills

Other Information and Benefits

  • 5-day work week (Mon- Fri, 9 am – 6 pm, 1 hour lunch),
  • 10-15 mins walk from Tanjong Pagar MRT
  • Attractive remuneration package, monthly and quarterly commission, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

Your Career, Our Passion – COME JOIN US NOW!

Interested applicants, please forward your detailed resume, stating qualifications, reason for leaving each employment, work experience, availability, current and expected salaries to NOW.

(We regret that only shortlisted candidates will be notified)

Company Information

HLAS is a member of Hong Leong Group, a leading conglomerate based in Malaysia with diversified businesses in banking and financial services, manufacturing and distribution, property development and investments, hospitality and leisure, and principal investment with presence in Asia, Europe, North America and Oceania. We are also a member of General Insurance Association (GIA) in Singapore. Our products include Travel, Fire, Home Contents and Motor. (Find out more about us at

HLFG is a leading provider of financial services through the subsidiaries and associate companies of Hong Leong Financial Group Berhad. The Group’s Financial Services companies provide a broad spectrum of financial services – banking, treasury, insurance, fund management, investment banking, capital markets and stock-broking throughout Malaysia, Singapore, China, Hong Kong and Vietnam. Based in Kuala Lumpur, our products and services are distributed via a diverse range of distribution channels.