Singapore registered mobile phone owners can now rest assured that if their device is spoilt, damaged or defective in or out of Singapore, Hong Leong Assurance
Singapore will cover the cost of repairs of up to $1,000, or have it replaced if deemed irreparable. Launched in July 2017, consumers applying online at https://www.hlas.com.sg/PersonalInsurance/MobilePhoneInsurance/BuyOnline.aspx will enjoy a 25 percent discount of $144 (excluding GST) rack rate and pay only $115.56 (including GST) per annum.
A multiple awards winning insurance registered and approved by the Monetary Authority of Singapore to underwrite its own products, Hong Leong Assurance Singapore is currently the only general insurer providing insurance for mobile phones.
The scale of services includes door-to-door pickup and delivery at the claimant’s choice of location within Singapore. An outbound remote team of technical engineers will endeavor repairs and reconditioning at the claimant’s premises or off-site.
Should all attempt to fail, Hong Leong Assurance Singapore will replace your mobile phone for free! Consumers can also opt to drop off their mobile phones at any of the Challenger’s 38 retail stores.
Phone Protect360’s excess of no more than $ 100 is currently the lowest contribution paid out by the insurance holder. Other caveats outlined in the terms and conditions include non-coverage of superficial cosmetic damages that do not affect the mobile phone’s functionality. Kelvin Lim, Chief Executive Officer, Hong Leong Assurance Singapore states his views on Phone Protect360’s milestone as first in Singapore: “Hong Leong Assurance Singapore continues to provide extraordinary customer service.
Our slate of general insurance products and round-the-clock service assures consumers we are fully committed to providing assistance in real time, all the time. Our claims process is touted to be the easiest with the fastest reimbursement turnaround.”
Since the last two years, Hong Leong Assurance Singapore has scored several big wins including first to make maid insurance plans affordable for maids to get medical check-ups at preferential fees of up to 50 per cent savings off network clinics, free one-hour foreign domestic workers skills training, and first to provide complimentary car servicing or inspection offered under Car Protect360.
Hong Leong Assurance Singapore’s Home Contents Insurance plan gives homeowners complete coverage and this includes home concierge that gives consumers access to a panel of qualified home contractors covering a swathe of services including plumbing, electrical, air-conditioning, pest control, and locksmith.
For two years running in 2015 and 2016, Hong Leong Assurance Singapore won for itself a bevy of accolades including Best Travel Insurance by Tripzilla Excellence Award and Gobear.com’s Top 5 People’s Choice for Travel Insurance.
States Kelvin: “I believe in going the extra mile. One thing I noticed in my decades-long tenure in marketing and selling insurance to Singaporean consumers and companies, there never has been a service portion to the provision of insurance products. I have listened to consumer feedback on what needs improvements and have augmented tier offerings to what has been traditional cookie-cutter insurance product templates. In short, Hong Leong Assurance Singapore is disrupting the personal and commercial insurance ecosystem.”
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Disclaimer: All info contained herein is intended for your general information only and is not a substitute for insurance advice. If you have a specific question, please consult our insurance experts at 6702 0202.